Product Updates
See what’s new from Commerce7, including product improvements and feature releases.
-
Subscription Shipments
Update·
The Subscription Shipments list now shows delivery information, including pickup location or shipping address, for each shipment. Check delivery details at a glance instead of opening each shipment individually.
-
Allocation Products
Update·
You can now drag and drop to reorder how allocation products display in the customer’s account online. Set the order that makes sense for your releases without extra setup.
-
POS Profile Assignment
Update·
The top left of your POS now shows a preview of the assigned POS Profile. Click it to switch profiles instantly, no need to open the left menu.
-
Ask Pip Documentation Search
Update·
You can now search, query, and explore C7 documentation directly using Ask Pip. Enjoy Instant Answers to your questions, Step-by-Step Guidance and Instructions on navigating C7. Click the Ask Pip button to get started.
-
POS Credit Cards Saved to File
Update·
Cards used with an EMV device are no longer saved to a customer’s file automatically. You’ll be prompted to save a card only when the customer has none on file or their saved card has expired. (Available for Fullsteam Payments only.)
-
Club Shipment Reminder Emails
Update·
Set separate shipment reminder dates and email content for pickup and shipping members on each Club Release. Edit the new templates under Settings > Emails > Transaction Emails by searching “Club Member Shipment.”
-
Email Cart & Club Signup Links
New Feature·
Send customers a direct link to finish their cart or club signup online. From any Cart or Club Signup in Admin or POS, click “Email Cart Link” or “Email Club Signup Link” to get it into their inbox.
-
Peers Reporting
New Feature·
Know how your winery’s performance measures up with benchmarking built directly into Commerce7. Peers Reporting uses data from more than 3,000 wineries on Commerce7 to give you a clear view of how your sales, tasting room, and club performance compares with the market. No exports, spreadsheets, or separate reporting tools required.
What’s New- Benchmark key performance metrics across Sales, Tasting Room, and Club reports against a peer group matched to your winery’s size and region.
- See how you compare to top performers with benchmarks for the top 10% and top 25% of your peer group.
- Understand the gap at a glance with clear point differentials that show exactly how far ahead or behind you are.
- Access benchmarking where you already work—directly within Commerce7.
Available now to all Commerce7 wineries. Read our documentation to learn more.
-
4 New Automated Emails Now Live
Update·
Club Anniversary, Reservation Completed, Reservation Reminder, and Order Pickup Reminder are now available as automated emails. You can turn these on to keep guests informed without manual follow-up.
-
Cancel Transactions Sent to Stripe EMV Devices
Update·
Once a transaction is sent to a Stripe EMV device from the POS, you can now cancel it from either the device or the POS.
-
Signature Line on Cart Receipts
Update·
Pre-printed thermal receipts for Carts can now include a signature line.
-
Dropdown POS Categories on Smaller Devices
Update·
On smaller screens, POS categories now display in a dropdown instead of a full list freeing up screen space so your team can see more of the order while working the register.
-
Discount Totals on Thermal Receipts
Update·
Thermal receipts now show a total for discounts applied on the order. Your guests can see exactly how much they saved without asking staff to break it down.
-
PAXA800 Now Available as a Device Option (US)
Update·
You can now select the PAXA800 as a device option for US locations.
-
Packing Slips
Update·
Packing slips now show your company address, order channel, total item count, requested ship date (if it exists), customer email, and club membership status.
-
PDF Receipts
Update·
Printed and emailed receipts now show your company address, order channel, requested ship date, customer email, and club membership status. Guests get clearer records, and your team spends less time answering questions about past orders.
-
Ask Pip
New Feature·
Get instant answers from your Commerce7 data without pulling a single report.
What’s New
Pip is an AI agent built directly into Commerce7 that lets anyone on your team ask questions about your business and get instant, plain-language answers. Instead of pulling reports, you can ask things like “how is my club performing this month” or “what was my busiest tasting day last quarter” and get an answer immediately. Pip draws from every data point available in Commerce7, including sales, reservations, club metrics, and more, so every answer is grounded in your actual numbers. Because it lives inside the platform, there is no switching tools or exporting data, your team gets the insight right where they are already working.
For more details, visit our documentation.
-
Dynamic Cart Upsells
New Feature·
Let the personalization engine surface the most relevant wine for each customer at checkout, so your upsells convert without any manual merchandising.
What’s New
Instead of showing the same hand-picked product to every customer, the engine selects the most relevant wine for each individual at checkout based on their full purchase history and what is already in their cart. The result is a suggestion that feels timely and personal rather than generic, without any time spent maintaining static upsell products that go stale. Higher relevance at checkout means more add-to-carts and a higher average order value across your store.
For more details, visit our documentation.
-
Zip Code Radius Search
New Feature·
Build customer lists based on proximity to any zip or postal code, so your outreach reaches the people who are actually close enough to show up.
What’s New
Radius Search lets you build customer lists based on proximity to any zip or postal code, so you are no longer limited to filtering by state or region. That means event invitations, tasting room promotions, and club offers can reach the customers who are actually close enough to show up. Your hyper-local lists feed directly into campaigns and automations, making every send more relevant and every dollar work harder.
Supported across USA, Canada, and South Africa.
-
SMS Opt-In
New Feature·
Start building a compliant SMS subscriber list today, at every moment customers are most engaged.
What’s New
SMS consent is captured at checkout, club signup, and reservation booking, growing your subscriber list at the moments customers are most engaged. Subscription status lives on the customer record and in exports, giving you a reliable list ready for outreach whenever you need it, and customers can manage their own preferences from their account to keep consent current and your list compliant. Start collecting now and you will be ready to activate SMS campaigns as capabilities expand on the platform.
For more details, visit our documentation.
-
Related Products
New Feature·
Turn every product page into a discovery opportunity for your customers and a bigger basket opportunity for your winery.
What’s New
Customers browsing a product page now see personalized wine recommendations below it, creating a natural path to explore more of your catalog. The engine factors in both the product being viewed and the individual customer’s purchase history, so suggestions never feel generic or one-size-fits-all. No manual curation or ongoing maintenance is required as the engine runs in the background and keeps recommendations fresh automatically. New tenants get the widget automatically, and existing sites can add it with a single template tag from your designer.
For more details, visit our documentation.
-
AI Personalization Engine
Update·
Get smarter recommendations across every touchpoint, automatically, with nothing required on your end.
What’s New
The Personalization Engine now learns from real purchase behavior across the Commerce7 network, surfacing recommendations that reflect what your customers actually want. Every feature it powers, including Dynamic Cart Upsells and Related Products, gets smarter automatically with no intervention required on your end. You benefit from the upgrade immediately with no changes to your setup, and your existing product and inventory settings are fully respected. Built-in performance tracking lets you measure recommendation impact and optimize over time.
-
Likes and Dislikes
New Feature·
Give your staff real preference data to draw on during every interaction, so recommendations feel personal rather than generic.
What’s New
Customers rate their past purchases and club shipments with a simple thumbs up or down, giving your staff genuine preference data rather than guesswork. Those ratings are visible directly on the customer record and in Insights, so your team can walk into any interaction knowing what a customer has loved and what has not landed, making recommendations feel genuinely personal. As ratings accumulate they also feed the Personalization Engine, making automated recommendations smarter for that customer over time.
For more details, visit our documentation.
-
Guest Intelligence
New Feature·
Surface key guest context the moment an email address is entered, so your staff can deliver a more personal experience from the first interaction.
What’s New
Guest insights surface the moment an email is entered, so your staff can personalize the experience before the conversation even starts. Club members, frequent visitors, and high-value guests are identified instantly, giving your team the context they need to deliver more relevant hospitality and recommendations. Profiles stay automatically up to date across purchases, visits, and memberships, and when you opt in, your existing customer records are enriched from day one so the feature is useful immediately.
For more details, visit our documentation.
