Reservations

The booking experience your guests deserve

Manage tastings, tours, and events with tools built for wineries and their guests.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

From the first click to the first pour, every step runs smoothly.

Branded, fast, easy

Seamless on-brand bookings

No redirects, no friction, just a branded booking experience optimized for speed.

Fully Integrated

A complete view of every guest

Every reservation syncs with your CRM, ecommerce, and POS, building a single record for each customer. From first-time visitors to loyal club members, you see their full history in one place, helping your team personalize every booking.

Manage, schedule, align

Keep your team in sync.

View schedules, assignments, and coverage in one place. Use notes and updates to keep staff aligned and service smooth.

Branded, fast, easy

Seamless on-brand bookings

No redirects, no friction, just a branded booking experience optimized for speed.

Fully Integrated

A complete view of every guest

Manage, schedule, align

Keep your team in sync.

View schedules, assignments, and coverage in one place. Use notes and updates to keep staff aligned and service smooth.

Features

Everything you need for seamless reservations

POS Connected

Seamlessly link reservations with your POS. Create transactions directly from a guest’s booking, move effortlessly between the reservation map and POS, and always see each guest’s current spend in real time.

Property Maps

See your entire property in real time, spaces booked, party sizes, and hosts, so every guest feels cared for.

Tiered Experiences

Create unique experience variants to easily build multi-level experiences and let guests personalize their visit. Let them add exclusive add-ons like a rare vintage, a cheese pairing, or other custom offerings.

Table and Communal Seating

Set your locations and tables once, and bookings are automatically assigned to the right space. Easily mark experiences as communal or private, and keep your seating plan running smoothly without extra effort from your team.

"One of the greatest assets of C7 is how accessible it is on the back-end for our employees in addition to being navigated easily by our customer base. As an events manager, it is so simple to create a variety of event types in which C7's ticketing and reservation system allow for streamlined information. Gone are the days of printing guest lists, asking guests to bring tickets with them, and not being able to adjust our inventory accordingly. I have greatly appreciated how simple and quick it is to contact a C7 employee for assistance; from clarification questions to greater structural systems, they have been great in helping to navigate the best way to use the platform - as well as adapting their own systems to be more efficient in the future."

“I love how user friendly C7 is - both on my side and the customer side! My older wine club members have no problems logging in and booking reservations or swapping out wines in their shipment. I’ve even had folks who have never used C7 before help at events and use the POS without any issues.”

Susanne Sayles

Marketing & Events Manager, R. Stuart & Co. Winery

Melani Harding

CEO, Bon Niche Cellars

Reservations FAQs

Can I view my reservations in a visual format?

Yes, Commerce7 offers a property map feature which allows you to visually see where guests are sitting, start a cart from the map, and ensure you have full visibility over the property.

What type of experiences can we set up using Commerce7?

At this time, we encourage wineries to use our reservations tool for tours, tastings, and visits to the property. We currently do not have the functionality available to offer overnight accommodations through our reservations portal.

Can I assign specific hosts to specific guests?

You can assign specific hosts to each reservation to ensure your team knows who they are assisting and can view their existing reservations.

Can my customers cancel or modify their reservation online?

Yes, absolutely. You can set up your desired cancellation window, but for optimal customer experience, of course they have the ability to cancel and modify their experience.