Product Updates
See what’s new from Commerce7, including product improvements and feature releases.
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Club Membership Cancel Date
New Feature·
When cancelling a club membership, you can now set a date in the future for the cancellation to occur.
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AI Beta Fraud Scoring
Update·
Fraud Scoring is now enabled for all clients who opted in. After the initial announcement, we took some time to make additional refinements to the data being returned. Fraud scoring will be viewable for all future orders placed. *This feature is opt-in. It was only enabled if specifically requested by a user with Admin Owner permissions.
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AI Beta Churn Prediction
Update·
Churn Prediction is now enabled for the first group of clients who opted in. After the initial announcement, we took some time to make additional refinements to the data being returned. The prediction is viewable on your memberships and is updated with any membership changes.*This feature is opt-in. Rollout for the remaining clients who opted in is coming soon.
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Order Export
Update·
Bundles sold now display the total weight of individual items in the “Weight” column.
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Discounts on POS
Update·
When adding a coupon on the POS, only those applicable to the POS channel will display in both the search and Quick Add coupon buttons.
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WinePulse Phase 1
Update·
For existing WinePulse and Commerce7 clients, single sign-on (SSO) is now enabled. This allows users with Admin Owner and Admin User permissions to use their Commerce7 credentials to login to both systems. WinePulse can also be accessed in Commerce7 under “Reports” in the left hand menu. Learn more
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Exchange Discounts
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When creating an exchange order, discounts calculated based on item quantity previously took into account items being refunded. They now correctly only count new items being added for exchange to see if the order qualifies for quantity discounts.
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Rename State/Provincial Fees
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Under Settings > Custom Taxes, you can now rename the customer facing title for any of the custom State/Provincial Fees including the Alberta’s Admin Fee, California’s CRV, and the Maine Bottle Bill.
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Subscription Shipment Filter
Update·
You can now filter subscription shipments by Membership Status and Membership Frequency.
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Product Templates
Update·
For custom Collection product templates, we currently have a designer tag to display filters for customers online with options of wine type, varietal, price, and more. A new filter type has been added for “wineVintage”.
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Customer Details
Update·
When interacting with orders or reservations, if the customer is a club member, you can now see which club they are in directly from the list page.
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Website Date Picker
Update·
The date picker form field (used online for Reservation bookings) has been upgraded to the latest version. This ensures that the technology we use remains up-to-date and secure. The functionality remains the same, but unfortunately, a by-product of the version upgrade means that the date picker will revert to using default styles. Any custom style updates implemented by your designer to the date picker dropdown will be lost. Your designer can learn more about the CSS changes here.
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Insights
New Feature·
Insights, formerly known as POS Insights, are no longer in beta. You can now view customer insights on a contact record under the main Overview tab, while creating an order in Admin, and while checking in a guest through the Reservation app – allowing staff to have more effective, personalized conversations with guests. Card calculations have been refined, and we’ve improved performance so that they can be used for customers with more than 100 orders.
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AI Features in Beta
New Feature·
In C7 Innovate, we announced that 3 new features are available in Beta on an opt-in basis. View the churn prediction on each club membership, view an order’s fraud score ranked by Amazon’s fraud model, or view wine preferences within the Insights feature generated by an AI agent. Fill out the form here to pick and choose which features you’d like to try out.
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MCP Server for Partners
New Feature·
The new Model Context Protocol (MCP) Server allows partners to build AI-powered apps more efficiently. It standardizes how data flows between Commerce7, partner apps, and AI systems, making it easier for developers and more scalable for wineries. MCP is currently in beta with select partners.
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Reservation Property Map
Update·
When viewing a reservation from the property map, you’ll see a new slideout window, allowing you to view more information about the reservation and customer at once.
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Stripe 3D Secure
Update·
Clients using Stripe now have 3D Secure (3DS) enabled for online transactions, only when required by the cardholder’s bank. This is an extra verification step for a one-time passcode that may appear during Checkout or when adding a new card. Previously, if the bank failed to validate the card, the customer would get a decline. Now, they’ll be able to verify their identity and complete the transaction. If the bank doesn’t require additional authentication, you and the customer will not see any changes to the online experience. Read more about 3D Secure here: https://stripe.com/en-ca/resources/more/3d-secure-101
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Pickup Location Titles
Update·
When viewing your list of orders, club shipments, and club memberships, if any are set to Pickup, you can now see the Pickup Location Title from the list page.
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Sales by Sales Attribute
Update·
In the Sales Summary report, you can find a new “Group by” option for “Sales Attribute”. This will group all of the orders in the selected date range by the selected sales attribute.
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Customer Photos
New Feature·
You now have the option to upload a profile photo while adding or editing a customer record.
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Email Privacy Policy
Update·
When editing your email theme, you’ll see a new footer setting to link your Privacy Policy in both campaign and transaction emails.
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Additional Wine Varietals
Update·
For wines with a type of Rose, varietals options have been added for: Cabernet Sauvignon, Cinsault, Gamay, Grenache, Mourvedre, Pinot Meunier, Pinot Noir, Provence, Sparkling, Syrah, Zinfandel. For wines with a type of Sparking, varietals options have been added for: Blanc de Blancs, Blanc de Noir, Brut, Brut Rose, Chardonnay, Demi Sec, Pinot Blanc, Pinot Gris, Pinot Meunier, Pinot Noir, Riesling.
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Product Taste Profile
New Feature·
Configure the taste profile for your wine products by setting a value of 1 to 5 for Body, Sweetness, Acidity, Tannin, and Fruitiness on the “Advanced” tab. If you’re using the default Commerce7 product template, the values you set will appear for your customers online automatically. If you have made customizations to how your products display on your website, you may need help from a designer to get the new properties to appear.
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Australia Receipts
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Thermal receipts for Australia now display the ABN at the top under company name along with the words Tax Invoice if GST has been charged. For your ABN to appear, ensure that it is first that entered under Settings > General.