Updates

Insights, formerly known as POS Insights, are no longer in beta. You can now view customer insights on a contact record under the main Overview tab, while creating an order in Admin, and while checking in a guest through the Reservation app - allowing staff to have more effective, personalized conversations with guests. Card calculations have been refined, and we've improved performance so that they can be used for customers with more than 100 orders.

In C7 Innovate, we announced that 3 new features are available in Beta on an opt-in basis. View the churn prediction on each club membership, view an order's fraud score ranked by Amazon's fraud model, or view wine preferences within the Insights feature generated by an AI agent. Fill out the form here to pick and choose which features you'd like to try out.

The new Model Context Protocol (MCP) Server allows partners to build AI-powered apps more efficiently. It standardizes how data flows between Commerce7, partner apps, and AI systems, making it easier for developers and more scalable for wineries. MCP is currently in beta with select partners.

When viewing a reservation from the property map, you'll see a new slideout window, allowing you to view more information about the reservation and customer at once.

Clients using Stripe now have 3D Secure (3DS) enabled for online transactions, only when required by the cardholder’s bank. This is an extra verification step for a one-time passcode that may appear during Checkout or when adding a new card. Previously, if the bank failed to validate the card, the customer would get a decline. Now, they'll be able to verify their identity and complete the transaction. If the bank doesn't require additional authentication, you and the customer will not see any changes to the online experience. Read more about 3D Secure here: https://stripe.com/en-ca/resources/more/3d-secure-101

When viewing your list of orders, club shipments, and club memberships, if any are set to Pickup, you can now see the Pickup Location Title from the list page.

In the Sales Summary report, you can find a new “Group by” option for “Sales Attribute”. This will group all of the orders in the selected date range by the selected sales attribute.

You now have the option to upload a profile photo while adding or editing a customer record.

When editing your email theme, you'll see a new footer setting to link your Privacy Policy in both campaign and transaction emails.

For wines with a type of Rose, varietals options have been added for: Cabernet Sauvignon, Cinsault, Gamay, Grenache, Mourvedre, Pinot Meunier, Pinot Noir, Provence, Sparkling, Syrah, Zinfandel. For wines with a type of Sparking, varietals options have been added for: Blanc de Blancs, Blanc de Noir, Brut, Brut Rose, Chardonnay, Demi Sec, Pinot Blanc, Pinot Gris, Pinot Meunier, Pinot Noir, Riesling.

Configure the taste profile for your wine products by setting a value of 1 to 5 for Body, Sweetness, Acidity, Tannin, and Fruitiness on the "Advanced" tab. If you're using the default Commerce7 product template, the values you set will appear for your customers online automatically. If you have made customizations to how your products display on your website, you may need help from a designer to get the new properties to appear.

Thermal receipts for Australia now display the ABN at the top under company name along with the words Tax Invoice if GST has been charged. For your ABN to appear, ensure that it is first that entered under Settings > General.